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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nina Barajas

Nina Barajas

May 7, 2026

5  out of  5
rating by Nina Barajas
"Leslie G. was so great to work with!! Thanks for all the help and getting me the right coverage."
We responded:
"We appreciate your review, Nina. We are so happy that you had such a wonderful experience with State Farm Agent Chad Radtke’s Team here in Palatine ! "
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Lisa Malecki

May 5, 2026

5  out of  5
rating by Lisa Malecki
"Wow! I received some awesome customer service from a StateFarm associate. Thank you Shawnee for following up with us (Thom and Lisa Malecki) regarding question we had about our insurance bill. Your customer service skills are exemplary! I told Mr. Radtke that if there was an Employee of the Month program that you have our vote. Bravo Shawnee! for going above and beyond."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Caron Gorka

May 1, 2026

5  out of  5
rating by Caron Gorka
"It is always a pleasure working with Jacki. She always finds time to be helpful to me with all my insurance needs. She is also very patient and thorough."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Judy Majkowicz

April 29, 2026

5  out of  5
rating by Judy Majkowicz
"Jacki, Was very helpful, very pleasant and I enjoyed meeting her, she deserves a raise. She was also very knowledgable about all things insurance and saving me money."
We responded:
"Thank you so much for the 5-stars, Judy! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Chad Radtke’s Team anytime."
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Schmidley

April 24, 2026

5  out of  5
rating by Schmidley
"Jacki, thanks so much for being awesome and making it so easy for me to insure my car. You made my rates super low and I am extremely grateful."
We responded:
"We are grateful for your 5-star review, Schmidley! Thanks for taking a moment to share your positive rating of State Farm Agent Chad Radtke’s Team here in Palatine . "
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Aimee Miller

April 24, 2026

5  out of  5
rating by Aimee Miller
"I want to take a moment and acknowledge the excellent work Shelly Marconi does. She listens, she makes smart recommendations, and I feel taken care of. I can ask questions and she's so patient and thorough! I highly recommend Shelly. A good person who makes a great agent!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Palatine to know that you had such a wonderful experience with us here on State Farm Agent Chad Radtke’s Team."
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Ken Maxwell

April 9, 2026

5  out of  5
rating by Ken Maxwell
"Jacki, is a problem solver, she's very excellent at her job, and found ways to save me additional money on my policies."
We responded:
"We appreciate your review, Ken. We are so happy that you had such a wonderful experience with State Farm Agent Chad Radtke’s Team here in Palatine ! "
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D. Bobzin

April 7, 2026

5  out of  5
rating by D. Bobzin
"Jacki helped me review my condo insurance to be sure I was not under insured. She explained all the items and assisted my decision making. Then she got me registered for the drive safe snd save app. It was time well spent and I feel better about my policy."
We responded:
"Thank you for the fantastic review, D.! We are always here to help with your insurance needs here in Palatine . "
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Keith Bliss

April 7, 2026

5  out of  5
rating by Keith Bliss
"Jacki was such a pleasure working with on multiple changes on our account. She took the time to answer ALL of our questions…and there were plenty of them! We’ve been State Farm customers for a lifetime; and it’s because of people like Jacki."
We responded:
"Thanks so much for the fantastic rating, Keith! We are so glad you had a positive experience with us here on State Farm Agent Chad Radtke’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Sara Denmon

April 1, 2026

5  out of  5
rating by Sara Denmon
"Jacki is always so great to work with on all my insurance needs. I appreciate her knowledge and expertise. She is an excellent insurance agent who consistently provides great service."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Chad Radtke’s Team here in Palatine . "
Profile photo of Kelle Ireland

Kelle Ireland

March 31, 2026

5  out of  5
rating by Kelle Ireland
"Recently, I was in Chad’s office and spoke to Leslee about purchasing some life insurance. This was the first time of inquiring about getting life insurance. For this reason, I had several questions. Leslee was very patient and pleasant to talk to. She was very knowledgeable and was able to address all of my concerns. She is definitely an asset in Chad’s office."
We responded:
"Thank you for the fantastic review, Kelle! We are always here to help with your insurance needs here in Palatine . "
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James Marinelli

March 31, 2026

5  out of  5
rating by James Marinelli
"Great customer service. Always helps with any insurance questions"
We responded:
"James, thank you for your wonderful review of State Farm Agent Chad Radtke’s Team!"
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Christopher Bryan

March 31, 2026

5  out of  5
rating by Christopher Bryan
"Chad and his office are great! Auto insurance, home insurance, or life insurance, they answered all my questions!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Palatine to know that you had such a wonderful experience with us here on State Farm Agent Chad Radtke’s Team."
Profile photo of Barry Ireland

Barry Ireland

March 31, 2026

5  out of  5
rating by Barry Ireland
"I had bought term life insurance years ago. Leslee Schuster in the Illinois office was able to move me to a bigger policy for close to the same money. Highly recommend Leslee for your life insurance needs!"
We responded:
"Barry, thank you for your wonderful review of State Farm Agent Chad Radtke’s Team!"
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clarisia Adams

March 31, 2026

5  out of  5
rating by clarisia Adams
"Leslie was very helpful. She explained my coverages and offered me discounts."
We responded:
"Thank you so much for the 5-star rating, clarisia! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Brad Ball

Brad Ball

March 25, 2026

5  out of  5
rating by Brad Ball
"Chad is an outstanding insurance agent who consistently looks out for his clients. He’s responsive, knowledgeable, and makes sure people are taken care of when it matters most. We appreciate the excellence of his team and the professionalism they brings to every interaction."
We responded:
"Wow, thank you for the 5-star review, Brad! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Nancy Morbeck

Nancy Morbeck

March 25, 2026

5  out of  5
rating by Nancy Morbeck
"Anytime I ever need any help Jacki always helps me, and solves my problems with a happy face!"
We responded:
"We appreciate your review, Nancy. We are so happy that you had such a wonderful experience with State Farm Agent Chad Radtke’s Team here in Palatine ! "
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B M

March 24, 2026

5  out of  5
rating by B M
"Shelly M. has done an outstanding job with explaining all the insurance information to me to a t ! I wouldn't know what I would have done with out her! If anyone in this world needs a pay raise it is definitely her! She went above and beyond with helping me figure my stuff out when I was down in the mud deep! Chad's state farm agency is a very nice place to go to for insurance, you really get the 5 star rating there!"
We responded:
"Good to hear you found value in the most valuable and meaningful product we offer in life insurance. "
Profile photo of Petya Mishonova

Petya Mishonova

February 27, 2026

5  out of  5
rating by Petya Mishonova
"Chad is easy and wonderful to work with, thanks for all your help!"
We responded:
"Thanks so much for the amazing review, Petya! We really appreciate your support here in Palatine . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Anna Lisa Sheridan

February 27, 2026

5  out of  5
rating by Anna Lisa Sheridan
"Chad is great to work with!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Amy Powers

Amy Powers

February 27, 2026

5  out of  5
rating by Amy Powers
"Love Chad Radtke State Farm!!! Chad and his team are great!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Chad Radtke State Farm Insurance #Palatine #Huntley #StateFarm #Insurance "
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Jodi Daul

January 26, 2026

5  out of  5
rating by Jodi Daul
"Thank you for the great service. We appreciate your help in Wisconsin and Illinois."
We responded:
"Thank you for taking the time to leave such a great review, Jodi. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Patrick Vanden Heuvel

Patrick Vanden Heuvel

January 26, 2026

5  out of  5
rating by Patrick Vanden Heuvel
"Thank you for helping us with our insurance needs for our business. We have had a great experience for years on our business auto and workers comp insurance in WI"
We responded:
"Thank you so much for the 5-star rating, Patrick! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Jodi Vanden Heuvel

Jodi Vanden Heuvel

January 26, 2026

5  out of  5
rating by Jodi Vanden Heuvel
"Chad’s team offers great insurance service to our household in Verona, WI. Thank you."
We responded:
"Thank you for the 5-star review, Jodi! Here on State Farm Agent Chad Radtke’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Dan Daul

Dan Daul

January 25, 2026

5  out of  5
rating by Dan Daul
"Chad and his Team have been great extensions of our family. Thanks for all the support over the years."
We responded:
"Thank you for taking the time to leave such a great review, Dan. We strive for excellence in all things insurance and are grateful for your positive feedback. "