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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brooklyn

Brooklyn

August 12, 2026

5  out of  5
rating by Brooklyn
"Eric was fantastic to speak with over the phone as well as in person. I’m surprised he’s not already a licensed agent- he absolutely should be!"
We responded:
"Brooklyn, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Craig Fiebiger

August 10, 2026

5  out of  5
rating by Craig Fiebiger
"Leslie Gonzalez did a phenomenal job taking care of my needs. She’s a credit to State Farm. God bless her. 🙏"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Samantha Janisch

July 23, 2026

5  out of  5
rating by Samantha Janisch
"I recently was in communication with your agent Eric Nielsen from the Palatine location. He was attentive and was able to answer all my questions I had regarding the insurance I may need on my small business. Truly some of the best costumer service I've received!"
We responded:
"Samantha, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Chad Radtke and Team "
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Brandon Roa

July 23, 2026

5  out of  5
rating by Brandon Roa
"Excellent customer service from Leslie! She was responsive, helpful, and made everything quick and stress-free. Thank you for the great experience!"
We responded:
"Brandon, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Palatine insurance team is always here and happy to help. "
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Matthew Mack

July 16, 2026

5  out of  5
rating by Matthew Mack
"Very attentive for your home insurance in Huntley"
We responded:
"Matthew, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Palatine. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Chad Radtke and Team "
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Eric Nielsen

July 15, 2026

5  out of  5
rating by Eric Nielsen
"Excellent office! They are able to serve their customers at any capacity; ranging from phone calls, to in person meetings, or even video conferences. The capability of this office is phenomenal!

I personally recommend working with this office; everyone there is extremely polite, and ready to get answers to questions you might have. They have a great company culture centered around knowing their customers, and helping them plan for the future. This office will extra mile to understand your personal goals, and do what they can help you get there! If you have anyone you know that needs help planning for their future, this office is a great place to go!!

Thank you Chad Radtke State Farm for a great experience! Keep up the great work!"
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Christopher Wagner

July 9, 2026

5  out of  5
rating by Christopher Wagner
"Meet Chad today, nice guy seems friendly! Great office to do bussineas with, highly recommend!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Chad Radtke’s Team. "
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Stan Zachary

June 29, 2026

5  out of  5
rating by Stan Zachary
"Jacki, provided me excellence customer service regardong all my insurance needs. Quick service with a smile."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Chad Radtke’s Team here in Palatine . "
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Anthony Laudani

June 10, 2026

5  out of  5
rating by Anthony Laudani
"Jacki, help me with information, regarding home ins , Car ins . I might I added she did a fabulous job ."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Chad Radtke’s Team. "
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Tom Malecki

May 5, 2026

5  out of  5
rating by Tom Malecki
"Wow! I received some awesome customer service from a StateFarm associate. Thank you Shawnee for following up with us (Thom and Lisa Malecki) regarding question we had about our insurance bill. Your customer service skills are exemplary! I told Mr. Radtke that if there was an Employee of the Month program that you have our vote. Bravo Shawnee! for going above and beyond."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Aimee Miller

April 24, 2026

5  out of  5
rating by Aimee Miller
"I want to take a moment and acknowledge the excellent work Shelly Marconi does. She listens, she makes smart recommendations, and I feel taken care of. I can ask questions and she's so patient and thorough! I highly recommend Shelly. A good person who makes a great agent!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Palatine to know that you had such a wonderful experience with us here on State Farm Agent Chad Radtke’s Team."
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Ken Maxwell

April 9, 2026

5  out of  5
rating by Ken Maxwell
"Jacki, is a problem solver, she's very excellent at her job, and found ways to save me additional money on my policies."
We responded:
"We appreciate your review, Ken. We are so happy that you had such a wonderful experience with State Farm Agent Chad Radtke’s Team here in Palatine ! "
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Keith Bliss

April 7, 2026

5  out of  5
rating by Keith Bliss
"Jacki was such a pleasure working with on multiple changes on our account. She took the time to answer ALL of our questions…and there were plenty of them! We’ve been State Farm customers for a lifetime; and it’s because of people like Jacki."
We responded:
"Thanks so much for the fantastic rating, Keith! We are so glad you had a positive experience with us here on State Farm Agent Chad Radtke’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Kelle Ireland

March 31, 2026

5  out of  5
rating by Kelle Ireland
"Recently, I was in Chad’s office and spoke to Leslee about purchasing some life insurance. This was the first time of inquiring about getting life insurance. For this reason, I had several questions. Leslee was very patient and pleasant to talk to. She was very knowledgeable and was able to address all of my concerns. She is definitely an asset in Chad’s office."
We responded:
"Thank you for the fantastic review, Kelle! We are always here to help with your insurance needs here in Palatine . "
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James Marinelli

March 31, 2026

5  out of  5
rating by James Marinelli
"Great customer service. Always helps with any insurance questions"
We responded:
"James, thank you for your wonderful review of State Farm Agent Chad Radtke’s Team!"
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Brad Ball

March 25, 2026

5  out of  5
rating by Brad Ball
"Chad is an outstanding insurance agent who consistently looks out for his clients. He’s responsive, knowledgeable, and makes sure people are taken care of when it matters most. We appreciate the excellence of his team and the professionalism they brings to every interaction."
We responded:
"Wow, thank you for the 5-star review, Brad! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Nancy Morbeck

March 25, 2026

5  out of  5
rating by Nancy Morbeck
"Anytime I ever need any help Jacki always helps me, and solves my problems with a happy face!"
We responded:
"We appreciate your review, Nancy. We are so happy that you had such a wonderful experience with State Farm Agent Chad Radtke’s Team here in Palatine ! "
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B M

March 24, 2026

5  out of  5
rating by B M
"Shelly M. has done an outstanding job with explaining all the insurance information to me to a t ! I wouldn't know what I would have done with out her! If anyone in this world needs a pay raise it is definitely her! She went above and beyond with helping me figure my stuff out when I was down in the mud deep! Chad's state farm agency is a very nice place to go to for insurance, you really get the 5 star rating there!"
We responded:
"Good to hear you found value in the most valuable and meaningful product we offer in life insurance. "
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Petya Mishonova

February 27, 2026

5  out of  5
rating by Petya Mishonova
"Chad is easy and wonderful to work with, thanks for all your help!"
We responded:
"Thanks so much for the amazing review, Petya! We really appreciate your support here in Palatine . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Jodi Daul

January 26, 2026

5  out of  5
rating by Jodi Daul
"Thank you for the great service. We appreciate your help in Wisconsin and Illinois."
We responded:
"Thank you for taking the time to leave such a great review, Jodi. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Patrick Vanden Heuvel

January 26, 2026

5  out of  5
rating by Patrick Vanden Heuvel
"Thank you for helping us with our insurance needs for our business. We have had a great experience for years on our business auto and workers comp insurance in WI"
We responded:
"Thank you so much for the 5-star rating, Patrick! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Jodi Vanden Heuvel

Jodi Vanden Heuvel

January 26, 2026

5  out of  5
rating by Jodi Vanden Heuvel
"Chad’s team offers great insurance service to our household in Verona, WI. Thank you."
We responded:
"Thank you for the 5-star review, Jodi! Here on State Farm Agent Chad Radtke’s Team, we are proud to serve our community and appreciate your recognition. "
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Dan Daul

January 25, 2026

5  out of  5
rating by Dan Daul
"Chad and his Team have been great extensions of our family. Thanks for all the support over the years."
We responded:
"Thank you for taking the time to leave such a great review, Dan. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Robert Syre

January 19, 2026

5  out of  5
rating by Robert Syre
"I had the pleasure of working with Anne on my Homeowners policy recently and she was beyond helpful in every phase. She was very knowledgeable with my policy and answered every question I had. I feel very fortunate that Anne was assigned my case. Patricia Syre"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Jessica Chism

December 30, 2025

5  out of  5
rating by Jessica Chism
"Anne Denofrio was very helpful and assisted me with my request right away. Thank you so much!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Thanks again for your kind words about Anne. Chad Radtke State Farm Insurance #Palatine #Huntley #Helpful"